F.I.T.PROS Performance respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information provided through our website, online platform, mobile application, scheduling system, forms, text messaging, email communication, and related services.
By using our website, platform, app, forms, or services, you agree to the practices described in this Privacy Policy.
F.I.T.PROS Performance may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Mailing address
Date of birth
Parent or guardian information
Emergency contact information
Health history or fitness-related information
Payment and billing information
Scheduling and appointment information
Communication preferences
Any other information submitted through forms, registration, intake documents, waivers, or account setup
We may also collect basic technical information when you use our website or online platform, such as device information, browser type, IP address, and usage activity.
F.I.T.PROS Performance may use your information to:
Provide fitness, sports performance, training, evaluation, recovery, and related services
Schedule and manage appointments
Communicate with you about services, appointments, reminders, billing, account updates, and business operations
Send text messages, emails, or other communications you have agreed to receive
Process payments and manage billing
Maintain client records
Improve our services, website, app, and client experience
Respond to questions, requests, or customer service needs
Comply with legal, regulatory, insurance, or business obligations
F.I.T.PROS Performance may use your mobile phone number to send SMS/text messages related to appointments, scheduling, reminders, account updates, services, billing, promotions, or other business communications.
By providing your mobile phone number and opting in to receive text messages, you consent to receive text communications from F.I.T.PROS Performance. Message and data rates may apply. Message frequency may vary.
You may opt out of receiving text messages at any time by replying STOP. You may request help by replying HELP or by contacting F.I.T.PROS Performance directly.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
F.I.T.PROS Performance does not sell personal information.
We may share information only as necessary to operate our business and provide services, including with:
Software and technology providers
Scheduling and client management platforms
Payment processors
Customer service providers
Communication and text messaging service providers
Professional advisors, such as legal, accounting, insurance, or compliance support
Subcontractors or service providers who assist with business operations
Government, legal, or regulatory authorities when required by law
Information sharing with subcontractors or service providers is permitted only when necessary to support services provided on behalf of F.I.T.PROS Performance, such as customer service, scheduling, payment processing, communication delivery, or platform support.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
F.I.T.PROS Performance takes reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.
Payments may be processed through third-party payment processors. F.I.T.PROS Performance does not store full credit card information unless otherwise supported through a secure third-party platform. Payment information is handled according to the privacy and security practices of the payment processor.
Information related to health history, injuries, fitness goals, assessments, training, or performance may be collected to help provide appropriate fitness, sports performance, evaluation, and related services.
F.I.T.PROS Performance is not a medical provider and does not provide medical diagnosis or treatment. Clients should consult with a qualified healthcare professional before beginning any fitness, training, nutrition, or recovery program.
F.I.T.PROS Performance may collect information about minors when provided by a parent or legal guardian for participation in training, evaluation, or related services. Parent or guardian consent may be required for minors to participate in services.
F.I.T.PROS Performance may send emails or communications related to services, scheduling, billing, account updates, promotions, or business announcements. You may opt out of promotional communications by following the unsubscribe instructions in the communication or by contacting us directly.
Our website, platform, app, or communications may link to third-party websites or services. F.I.T.PROS Performance is not responsible for the privacy practices, content, or policies of third-party websites or services.
F.I.T.PROS Performance may update this Privacy Policy from time to time. Updates will be posted through our website, platform, or other appropriate location. Continued use of our services after changes are posted means you accept the updated Privacy Policy.
For questions about this Privacy Policy or how your information is handled, please contact:
F.I.T.PROS Performance
Website: www.fitprosperformance.com
Email: info@fitprosperformance.com
Phone: 818-554-3995
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